【How to cancel】

 

For those who have made payment through Stripe (credit card payment), it is possible to cancel on your own.

1. Click on the icon in the upper right corner of the screen. Then click on the word "Settings" in the menu.

 

2. Click on "Billing Info" and proceed.

3. Within "Active Subscription," locate the name of the product you wish to unsubscribe from.

Click on the "..." located at the right end.

Click on "Cancel this subscription" to proceed with the cancellation.

4. Click on "Cancel Subscription".

A confirmation email will be sent to you.

 

5. Even if you cancel your membership, you can continue to view the content as long as your membership period remains.

Example: Pending Cancellation Access ends after Sep 23, 2022.
In the example shown here, this means that you can access the content until "September 23, 2022.

If you have difficulty canceling by yourself, please contact us by e-mail so that we can cancel your subscription for you.

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